Terms of Use
Agreement to These Terms
These Terms of Use apply to your access to and use of Craftqeno.com, including the website's content, features, product pages, shopping functions, and other services made available through the site.
By visiting, browsing, or otherwise using Craftqeno.com, you acknowledge that you have reviewed and agree to these Terms of Use together with any other policies that apply to your use of the store.
If you do not agree with these Terms, please discontinue your use of the website.
User Responsibility
You may use Craftqeno.com only if you are legally permitted to do so under the laws applicable to you. If you use the website on behalf of another person or organization, you are responsible for ensuring that you have appropriate authorization.
If any account or login credentials are associated with your use of our services, you are responsible for keeping that information confidential and for taking reasonable measures to prevent unauthorized access.
You are also responsible for ensuring that information you provide when placing an order or communicating with us is accurate and complete.
Acceptable Use of Our Website
Craftqeno.com is intended primarily for lawful browsing, shopping, product research, and other activities related to our kitchen and dining products.
You must not use the website in a manner that interferes with its security, availability, operation, or functionality. This includes attempting to gain unauthorized access to systems or information, introducing malicious software, abusing checkout or promotional systems, collecting information without authorization, impersonating another person, or engaging in fraudulent or unlawful activity.
Automated activity that places an unreasonable burden on the website or attempts to circumvent technical or security measures is also prohibited.
Website Content and Intellectual Property
Materials available through Craftqeno.com—including text, graphics, product presentations, photographs, logos, designs, page layouts, and other website content—may be owned by or licensed to Craftqeno or its applicable content providers and may be protected by intellectual property laws.
Your use of the website does not transfer ownership of this content to you.
Except where permitted by applicable law or expressly authorized by the relevant rights holder, website content may not be reproduced, distributed, modified, republished, commercially exploited, or used to create unauthorized derivative materials.
Product Content
We make reasonable efforts to present information about our kitchenware, tableware, cutlery, plates, utensils, serving accessories, and other products accurately.
However, photographs and other visual representations may differ slightly from the actual product because of screen settings, lighting, photography, manufacturing variations, or similar factors.
Product information, availability, pricing, and other website content may be corrected or updated when reasonably necessary.
External Services and Links
Craftqeno.com may use or provide access to services operated by third parties, including Shopify, payment providers, shipping carriers, analytics services, and other technology providers.
Third-party websites and services operate under their own terms, privacy practices, and policies. Your interaction with those services may therefore be subject to additional terms established by the relevant provider.
The presence of a third-party service or external link on our website does not necessarily mean that Craftqeno controls or is responsible for all content, availability, security practices, or policies associated with that third party.
Website Operation
We may periodically maintain, update, modify, restrict, suspend, or discontinue certain website features or services when reasonably necessary for operational, technical, security, or business purposes.
Although we aim to keep Craftqeno.com available and functioning properly, uninterrupted or error-free access cannot be guaranteed. Temporary interruptions may occur because of maintenance, technical problems, third-party service interruptions, security concerns, or circumstances outside our reasonable control.
Disclaimer
To the extent permitted by applicable law, Craftqeno.com and its website services are provided on an "as available" and "as is" basis.
Except for warranties, guarantees, or rights that we expressly provide or that cannot legally be excluded, we do not guarantee that every website feature will always be available, uninterrupted, error-free, or suitable for every individual purpose.
Nothing in these Terms is intended to exclude warranties or consumer protections that cannot legally be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Craftqeno and Dongping County Wanshang Trading Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary, or similar damages arising from or relating to your use of, or inability to access, the website where such liability may legally be limited or excluded.
Nothing in these Terms limits or excludes any liability, statutory right, consumer remedy, or other protection that cannot lawfully be limited or excluded.
Changes to Our Website Terms
We may revise these Terms of Use periodically to reflect changes in our website, services, business operations, security practices, or applicable legal requirements.
When changes are made, the revised Terms will be published on Craftqeno.com. Unless otherwise stated or required by applicable law, updated Terms will generally apply from the date they are posted.
Your continued use of the website following an update may constitute acceptance of the revised Terms where permitted by applicable law.
Contact Us
If you have questions about these Terms of Use or your use of Craftqeno.com, please contact our customer service team:
Craftqeno
Website: Craftqeno.com
Email: service@craftqeno.com
Customer support provided by: Dongping County Wanshang Trading Co., Ltd.
We aim to respond to customer inquiries within 1–2 business days.